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			  | ARC Medical Supplies Co., Ltd. 
 #66 Qian Ban Bi Jie, Rm 204
 Xizhimen Nei,
 Beijing China 100035
 
 Tel: +8610 6617 8581
 Fax: +8610 6611 3481
 Tel(Sales): +8610 66178581
 (English): +8610 69076818 ext 817
 +8610 69076393
 Email: sales@arc-medical.com
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				| Customer Order Policy: 
					   Needle Range:A minimum order for custom made is 80 dozen.For an order less than 80 dozen $50 for each item will be charged.Custom made product cannot be returned.The lead time is mostly 4-8 weeks depending on the quantity. 
					   Thread:Length: 6mm - 90mm Curve: 1/4,3/8, 1/2, 5/8 and straight. Wire Diameter: 0.3mm - 1.3 mm Hole : 8/0 - #3 Point: taper, blunt, cutting, reverse cutting  
					   Length:Catgut (plain or chromic) 5/0 - #3 Silk (Braided or twisted) 8/0 - #3 Mono. Nylon: 8/0 - #5 Polypropylene: 8/0 - #3 Polyester (braided) 6/0 - #3  
					   Package:30 cm, 45cm, 60cm, 75cm,90cm  
 Customer Return Policy
 
 1. Complaints must be made in writing immediately after receipt of goods. 
					       In case of a production fault or delivery of wrong products we will replace 
						   the goods as soon as possible.
 2. An adequate processing fee will be charged for returned deliveries not due to manufactures fault.
 3. There is no right of return.If of original packaging has been damaged.
 
					   			4. Before any good can be return, ARC must be informed and agree in writing.For products which have been taken off our current sales program For products pass 4 month after receiving For special order product  5. If unsterile or used material is being returned, which must be clearly marked on the packaging.
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			  | Copyright @ 2005, ARC Medical Supplies (Beijing) Co., Ltd. All rights reserved. |  |